We will produce the best value of our customers’ money with deliverables par excellence by developing innovative products, prompt services and continuous quality improvement by empathising customer needs. Our goal is to become a dependable business associate for them.
To be a company that people choose to do business with because we genuinely care about our customers and empathise their needs and are recognized as a dependable resource providing enterprise in the industrial market place - providing outstanding products, value and customer service.
as a tool for development :
We embrace the spirit of innovation that acts to realize opportunities to transform our vision into reality.
& Respect : Be aware of others' needs and understand the importance of good communication.
& Trust : We will be honest, transparent & reliable in our day-to-day interaction with customers. We honour our word and keep our commitments, we say what we mean and mean what we say.
to Service : We put our customers first. We respond to our internal customers and treat them with the same courtesy and respect as our external customers. We facilitate, enable, and problem-solve.
Excellence : We are committed to excellence in all that we do. There will be no place for mediocrity.
Quality : The hallmark of our internal and external outputs and processes will be quality.This will pervade every aspect of our functioning.
Community : We will be responsible and involved members of the communities in which we live and work. We will seek to promote their well being at all times.
S. Biswas (BE-Mech, DBA)
Member : ASME
Affiliate Member (Professional) : Chartered Institute of Marketing, UK